Last updated: February 2026
By booking moving services with Alpaca Moving Services Inc., you agree to these terms and conditions. Our services include local moving, labor-only, packing, and related services as described on our website.
All quotes are estimates based on the information you provide. Final charges may vary based on actual hours (local/labor), and additional services requested on moving day. When available, binding estimates guarantee a maximum price.
All cancellations are subject to a non-refundable 5.9% processing fee. Cancellations within 24-72 hours incur a 14.9% + $0.30 cancellation fee. Cancellations within 24 hours incur a 29.9% + $0.30 cancellation fee. No-shows will be charged a minimum service fee.
Basic valuation coverage of $0.60 per pound per article is included at no additional cost. MoveSpace Coverage is available at additional cost. See our valuation page for details.
Some items cannot be transported on a moving trailer — hazardous materials, perishables, vehicles, firearms, irreplaceables, and others. The full list is published on our restricted-items policy page. By booking with Alpaca Moving Services Inc., you confirm that no listed items will be in the load. If our crew finds restricted items on move day, they may refuse to load them, and presence of certain items can void your cargo insurance.
Any disputes arising from services provided by Alpaca Moving Services Inc. will first be handled through our internal claims process. If unresolved, disputes may be pursued through applicable state law.
Your personal information is handled according to our Privacy Policy.
For questions about these terms, contact Alpaca Moving Services Inc. at [email protected] or call 7163981697.